Insightful Quality: Beyond Continuous Improvement

Challenges leaders and managers to adopt a new way of thinking and presents ideas about how organizations can begin the process of charting their own paths to insight - and lasting success. This title contains short cases illustrations about realMoreChallenges leaders and managers to adopt a new way of thinking and presents ideas about how organizations can begin the process of charting their own paths to insight - and lasting success. This title contains short cases illustrations about real organizations.